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Only shows 8GB ram but have 16GB of ram Installed - Page 1/2

Subject: Only shows 8GB ram but have 16GB of ram Installed
Replies: 9 Views: 2290
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nicky1982m 22.09.19 - 02:14pm
I'm having a problem with my PC as its saying i only have 8gb available but it has 16gb installed. I no that the motherboard i have installed goes to 16gb it's a ASUS P7P55D-E LX, It's running Windows 10 Pro 64-Bit I've tried MSCONFIG and Advanced system setting and changing the settings through the performance settings and still says only 8GB available any suggestions. * +

3mel 23.09.19 - 01:12am
first I know nothing about PC builds... BUT I did see something on youtube about the slots you use affecting how your memory works. maybe looking into which ones you should use on your MB * +

nicky1982m 23.09.19 - 10:16pm
I belive there is a problem with my motherboard two of the four slots don't work properly * +

3mel 25.09.19 - 12:23am
you have four slots that take a maximum of 4gigabytes per slot to give the combined total of 16.

you need to send your ram sticks back and get 4 x 4gb ones instead. * +

mok214 2.10.19 - 05:30pm
Check your bios settings. If you don't know how to do that then please hire someone who has quite a bit of experience. * +

newt182 2.10.19 - 06:41pm

@ mok214 - 2.10.19 - 05:30pm
Check your bios settings. If you don't know how to do that then please hire someone who has quite a bit of experience.

3mel already posted the correct answer to the problem ''you have four slots that take a maximum of 4gigabytes per slot'' * +

nicky1982m 3.10.19 - 10:45pm
Theirs 4 slots got 4 gigs in two and had 4 gigs in the other two had to take two out as two slots don't work * +

3mel 4.10.19 - 07:57pm
send your MB back if you're positive it's not working right. * +

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