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Android tablet help? - Page 1/3

Subject: Android tablet help?
Replies: 19 Views: 1463
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spngbob 21.09.17 - 07:46pm
Techies, some help plse? Every time my wife opens a browser search page on her tablet, it immediately opens another tab with adress as per screenshot below? How can we stop this from happening? This happens no matter what browser is used?

Sorry dont know how to add image? Address is home. Managemnettube. Com or something similar?
* +

3mel 22.09.17 - 09:57am
contact your provider / virus sweep your tablet or both. * +

spngbob 23.09.17 - 07:37pm
Thanx virus scan cleared and removed it * +

spngbob 26.09.17 - 10:57am
Now the tablet has annoying app ads popping up on the screen, and when checking it is done by systools. Exe??? Can i delete or uninstall systools or should just fix registry with a different app??? * +

3mel 26.09.17 - 12:31pm
systools.exe is an installer of malicious software so yeah deleting it is advisable. we talking about tablets or windows computers though. * +

spngbob 27.09.17 - 07:37pm
Ok update, could not delete the apps systools and business. Sdk, but could disable it? Will this be fine??? * +

3mel 27.09.17 - 10:22pm
still don't know whether you're talking about windows or android, but no that's not good enough. disabling the app won't stop whatever it put onto your system from being there. it could have patched any basic app in theory and still be harvesting your data.

I'd factory reset personally and start again. * +

spngbob 28.09.17 - 04:57am
Apologies, its an android tablet.... And yes did factory reset first * +

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