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Subject: Orange Premier CSrvc
Replies: 3 Views: 909

run32dll 20.07.06 - 09:26pm
I thought that being a customer on their special premier tariffs we get a special dedicated customer service team and that every call is answered within 5mins. I have been on hold for 19mins counting and frankly im getting pisd off. I would check my outstanding wap charges online but their stupid site is also down. Wait till i get through the person who gets me is gonna wish they never decided to *

run32dll 20.07.06 - 09:28pm
Work in the customer service field. This is really annoying the hold music is even cr*p i have listened to the current song 2times already. Has anyone rang orange lately and if so how long did they take to answer... *

kwah 20.07.06 - 10:41pm
this time of day/night is always busy for the call centres *

djdecki 20.07.06 - 10:47pm
rang up a couple of days ago, first waited about 5mins, hung up cos the music stopped lol rang second time and got through within a couple of mins, *

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