Whatsapp Wont Support Rooted Phone?

Subject: Whatsapp Wont Support Rooted Phone?
Replies: 12 Views: 2605

john_163 8.12.16 - 09:06am
since the update for video call, im not able to install whatsapp ,all it says app not installed, tryd factory reset still same...contacted whatsapp with debug log sent to them.. got a mail from them angry

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john_163 8.12.16 - 09:07am
Thanks for your message. It appears that your device is rooted. We are sorry, but we dont support rooted devices and do not answer tickets from rooted devices. We understand the reasons behind rooting a device, but please be aware that any new configuration that is a result of rooting may conflict with WhatsApp. To add to this, rooted devices do not allow the WhatsApp security model to function as intended and your messages will not be protected by end-to-end encryption. If you wish to receive f * +

john_163 8.12.16 - 09:08am
If you wish to receive further assistance, please remove root access from your device. Then, contact us again from inside the app (WhatsApp **Settings** **About and Help** **Contact us**). * +

3mel 8.12.16 - 09:54am
if you factory reset and then tried to install whatsapp you weren't rooted at the time.
all working fine for me on a rooted phone... * +

flash 8.12.16 - 11:03am
WhatsApp work on my rooted phone. But never contacts WhatsApp on your rooted phone because they will not reply to you on your question that you ask, but instead tell you that they don't support rooted device. Unroot your phone before you contact them then after you root it back again. * +

john_163 8.12.16 - 01:36pm

@ flash - 8.12.16 - 11:03am
WhatsApp work on my rooted phone. But never contacts WhatsApp on your rooted phone because they will not reply to you on your question that you ask, but instead tell you that they don't support rooted device. Unroot your phone before you contact them then after you root it back again.

@ 3mel - 8.12.16 - 09:54am
if you factory reset and then tried to install whatsapp you weren't rooted at the time.
all working fine for me on a rooted phone...

I Unrooted And Installed Still Didnt Install... Seems I Can Only Install Whatsapp Version 2.1.6.351 ...Eventhough Im Getn Auto Updated Popup Its Not Working * +

john_163 8.12.16 - 02:22pm
Ok i got the same mail from whatsapp again..even though i unrooted the fone and sent them mail (angry) Last resort Il try flashing Jellybean Rom An see if it works * +