Samsung SPH-M500 multimedia phone: Part2

Calling - Very good

Call quality was surprisingly good on the M500. Calls were clear with no static or ambient noise, and reception in Manhattan and suburbs of Northern New Jersey was strong, never dipping below three bars. The M500 also packs in the usual suspects in terms of calling features, including Bluetooth, a speakerphone, three-way calling and speaker-independent voice dialing. Each of the easy-to-use features functioned smoothly, although the conference calling menus were a little unclear in terms of joining separate calls. The clamshell's three-way calling also lacked the ability to maneuver between calls or end one without hanging up completely (a standard problem with CDMA phones). The M500's phonebook is attractive and clear with several entry fields per contact. The contact list also supports while-you-type searching, but there is about a four-second lag between tapping a key and getting the correct name.

Messaging - Good

Messaging was a weak spot on the M500. The phone's texting interface only fit about 109 characters on the screen, well short of our preferred 160. However, our main complaint was the light gray font color that makes messages rather difficult to read. There were also a few more steps than we appreciated to send messages. That said, we typed with ease on the M500's smooth, glossy keypad, thanks to its slightly raised, backlit buttons, and the included dictionary is a nice touch. The phone also has instant messaging with support for AIM, MSN and Yahoo, and includes tabs in its menu for WAP e-mail.
11/10/2006 8:41:41 PM
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